Founded in 2018, we started our mission with a commitment to delivering exceptional service.
From managing daily and catastrophe claims, to offering precise estimates with Xactimate and Symbility, we’re dedicated to delivering top-notch customer service and accurate claims services.
Rob holds a Bachelor of Science degree from Towson University and has been an insurance claims adjuster since 2000. He has extensive experience in both small and large commercial and personal property claims, appraisals, and umpiring.
Prior to opening FCA, Rob worked as a property adjuster for several leading insurance companies, such as Johns Eastern, Farmers, Erie, and Chubb, where he honed his expertise and developed a deep understanding of the industry.
Quick response times are crucial in the insurance industry, and we are dedicated to addressing client needs promptly by phone or email.
We understand the subtleties and complexities of claims. Continuing education classes allow us to stay up to date with insurance policies, claims processes, and relevant regulations.
We keep clients informed at every stage of their claims process to provide clarity, support, and calm during difficult situations.
We recognize that dealing with insurance claims can be stressful for clients. We approach each interaction with empathy, while offering support throughout the entire process to build trust and comfort.
We strive for a quick resolution of claims while ensuring accuracy with our streamlined processes.
We build strong client relationships by tailoring our services to each individual’s unique needs and circumstances.
